The Sterling Family Law Show

Her Secret Formula to Get 87 Family Law Reviews with Nina Kelly - #127

Jeff Sterling Hughes Episode 127

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How does a top lawyer get 87 client reviews in a single year? In this episode, I sit down with Nina Kelly, one of our partners from our Illinois team, who shares her secrets to gathering authentic 87 reviews while managing 40-55 cases, raising two children, and collecting nearly $800,000 last year. 

Nina reveals:

  • Why client experience trumps case outcomes — "I don't lose often, but when I do..." clients still leave reviews
  • Her simple communication system that makes clients feel valued
  • The two-step text strategy that gets almost everyone to follow through
  • How highlighting wins in closing emails reminds clients of their original goals

Listen in for practical tips on building your reputation through authentic reviews while creating an exceptional client experience. Hope this helps you grow your practice!


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